Meet the Team

Your Plumbing & HVAC Experts in Boise & Nampa

At Wickstrom Plumbing Heating & Cooling, we are a group of individuals who share the same passion in the trade and customer service. Our company feels incredibly lucky to have found talented plumbing and HVAC specialists who are also friendly, honest, and respectful of others. It may sound cliché but we are truly one big, happy family here. We look out for each other and work together to achieve not just the company’s goals but our individual goals as well. Get to know our plumbing and HVAC specialists more by reading their bios below.

Scott WickstromScott, Owner/COO

Scott started the company in 1992 with a vision of using his experience to help people in the Treasure Valley with quality plumbing and HVAC services, as well as give employees a great place to work. He currently holds the contractor’s license for the State of Idaho for Plumbing and HVAC. When work isn’t calling, you can find him hunting or fishing in the Idaho Mountains or working around his house in Star.

Ty, CEO/CFOTy Wickstrom

Scott’s son, Ty, was born and raised in Idaho. He started working at Wickstrom Plumbing Heating & Cooling in 2011 after graduating from Rocky Mountain High School. After high school, Ty went to Boise State University to study Accounting. He worked in the field up until 2015 when he moved into his current CEO position. Ty constantly strives to make sure everyone is trained to give the best customer service possible. Some people might say working in a family business can be frustrating but Ty loves how close all the employees are because of the family atmosphere. When he is not working, Ty is usually skiing in the winter and making video edits. In the summer, he usually gets out of town as much as he can to fish and explore Idaho.

Helen, Dispatcher Helen, Customer Service

Helen joined Wickstrom Plumbing Heating & Cooling 19 years ago. She loves taking care of customers and believes that there’s nothing like making someone’s day better. Helen graduated from Nampa High School and went to serve 8 and a half years with the U.S. Army, refueling helicopters around the world. She came back to Nampa to raise her children. On the weekend, Helen is usually working in the yard, going to church, or doing 10k charity runs.

Kelly, Dispatcher Kelly, Disptacher

Kelly, a proud mother of 2, joined the Wickstrom family in summer of 2020. Kelly is a fantastic addition to the team who brings her experiences from running her own business and a business degree. Kelly is passionate about supporting our customers and making them feel heard – she feels that her job is done if the customer is happy. In her free time Kelly loves: gardening, bowling, camping and doing anything outdoors.

Chris, HVAC/Plumbing JourneymanChris, HVAC & Plumbing Service

Chris has lived in Idaho his whole life, enjoying everything the great state has to offer. From wake surfing, hunting, and fishing in the summer to snowboarding and snowmobiling in the winter, Chris does everything outdoors in Idaho. He started his career with Wickstrom Plumbing Heating & Cooling as a plumber, finishing a four-year apprenticeship with flying colors. After that, Chris moved over to the HVAC apprenticeship program, where he completed in 4 years. He is now a Journeyman in both Plumbing and HVAC. Chris enjoys the trade because he finds it rewarding to see customers smile after performing a task, knowing they will be comfortable and satisfied.

Garrett, Field Manager/Service Technician Garrett, Field Technician

Garrett, Scott’s son, was born and raised in Idaho. He has been working at Wickstrom Plumbing Heating & Cooling since he graduated in 2013. Although he considers himself a jack of all trades in the company, Garrett has studied HVAC in the apprentice program at College of Western Idaho. He enjoys working at the company because one day he can be doing excavation on water line replacements and then putting in a new air conditioner the next day. It’s always a great feeling for Garrett to see people light up when knowing they will be warm and saving money at the same time. In his free time, Garrett is either hunting, fishing, or enjoying the outdoors.

Chance, Field Manager/Service Technician Chance, HVAC & Plumbing Service

Born and raised in Idaho, Chance has been with Wickstrom Plumbing Heating & Cooling since he graduated from high school in 2013. Chance does outdoor plumbing and excavation as well as heating and air conditioning work. He is currently in his last year at College of Western Idaho apprentice program learning to be the most knowledgeable technician he possibly could in order to help people with their home problems while saving them money. When he is not on the clock, Chance can be found across the state enjoying the outdoors.

Cooper, Customer Service/MarketingCooper, Customer service/marketing

Cooper joined Wickstrom Plumbing Heating & Cooling in December of 2018. Before working at Wickstrom Cooper graduated from Boise State in 2016 with duo majors in Business Administration and Marketing. After graduation he did a couple marketing internships at local companies before being the Communications Coordinator at Tamarack Resort. After skiing and social media with Tamarack he came back to the valley and went through Enterprise management trainee program. When the opportunity opened at Wickstrom Cooper couldn’t pass it up. In his free time, he is off the grid camping, skiing, hunting and exploring Idaho’s great wilderness.

Cooper, Customer Service/MarketingRob, Journeyman Plumber

Rob has been a journeyman plumber from 1993-present. He received his journeyman plumbing card in Phoenix, Arizona where he was born and lived until 2003. In 2003 he moved to the Boise area where he continued his career as a plumber. Rob is married and has five children. He enjoys watching, playing, and coaching football, baseball, and basketball. Rob also since moving to Idaho has become a Post Certified Reserve Police Officer and enjoys working and serving in his community.

Jake, Apprentice PlumberJake, apprentice plumber

More about Jake coming soon!

Colton, apprentice plumberColton, Apprentice Plumber

Colton graduated from Eagle High School in 2015. After high school Colton attended Boise State for Computer Science. While attending BSU Colton came to work at Wickstrom and stayed because of the environment and the love of people. Colton enjoys the everyday challenges that come with this job and making customers smile.

max, apprentice plumberMax, Apprentice Plumber

More about Max coming soon!

kody, apprentice plumberKody, Apprentice Plumber

Kody graduated from Capital High School in 2013. From there he worked laying asphalt till he joined the Wickstrom Team in 2019. He is currently in the College of Western Idaho apprentice program to become a journeyman plumber. Kody enjoys the job because he loves getting down and dirty. He is a true “go getter” and will never shy away from any project. In his free time he is a master gunsmith and loves spending time in the outdoors.

blake, journeyman plumberBlake, Journeyman Plumber

More about Blake coming soon!


Jason, a 20-year HVAC and refrigeration veteran, relocated to Idaho from Oregon with his wife and three children and brought all his skills and expertise with him! A family man himself, Jason was eager to begin a new adventure with the Wickstrom team and was sold on their foundational family-oriented company feel. Bringing nearly 20 years of experience in HVAC and refrigeration with him. In his "downtime", Jason enjoys participating in anything to do with being outdoors - especially if it includes making new memories with his family.

Stewart, HVAC apprenticeStewart, HVAC Apprentice

More about Stewart coming soon!

Austin, HVAC apprenticeAustin, HVAC Apprentice

Austin joined the Wickstrom team in summer of 2020. Austin found his passion in HVAC because he loves a challenge and finds it rewarding to assist the customer. A born and raised Idahoan, Austin doesn’t plan on moving anytime soon... That being said, Austin loves to travel with his wife! Together they have ventured across America, Mexico, Canada, Europe and Greece and their journey doesn’t stop there!

To request service for plumbing or HVAC in Boise, contact any member of our team at (208) 505-9352!

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