HIGHLY ESTEEMED BY
OUR COMMUNITY

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  • Great service!

    “Jason and Austin did a fabulous job! Fast and efficient. Great communication on issue and resolution. I bought a service agreement based on this excellent service!”

    Darlene Mills

  • Prompt service and very reliable

    “Prompt service and very reliable. And take really good care of you when you need the services they provide”

    Kendri

  • Couldn't ask for better service!

    “They were fast to come out and fix our leak and did a very good job. They priced the job way cheaper than our other quote and included a better warranty and replaced all other valves in the box where they found the leak! Couldn't ask for better service!”

    Carol S.

  • Water main repair

    “I had a leak in the water main approximately 7' from a sprinkler system valve box with 4 zone lines. Wickstrom's did a great job across the board ... estimate (Garrett), scheduling (Helen), water main repair (Garrett & Chance). A 5' plus section of a sprinkler line that was removed to facilitate digging was also repaired. The repair at each end of that sprinkler line ended up leaking days apart, but Garrett came back both times to repair (no charge). I did the hand digging in both cases to verify the leaks were on their sprinkler line repairs and not another sprinkler line nearby that would be my responsibility to fix. In this case crimp clamps were replace with hose clamps. I would not hesitate in using Wickstrom service Co for future work.”

    Tom Spencer

  • They delivered on everything they said they would.

    “Great service and fair pricing! They delivered on everything they said they would. Great on staying in communication, timely and efficient. I would highly recommend.”

    Robin C.

  • Incredible customer service

    “Incredible service from the time of the first phone call. I had called my insurance company on Sunday after finding out that my water bill was so high since last September (now Jan). I had surgery so didn't pay attention to water bill since on auto pay. Insurance said they would have someone call Monday am. Got call 8:30 am Monday from Helen (incredible personality that emanates wanting to help you). Helen kept me up to date on all service calls for 2 days until job was done. Technicians Cody, Colton and Max explained each step in the process and had the leak located and fixed in 26 hours from the first visit. Very knowledgeable, informative and made me feel secure in their work. There was was a mammoth of tree roots from a very large tree. Max is a master with an excavator. They cleaned up my yard and did it all while it was raining. I would recommend them for any size job. Greatest staff of people I have worked with.”

    Mary

  • Came on the day scheduled

    “Came out the day scheduled. Dug down & summarized the problem. Relief in a short period. Worked well with customer. Was suppose to come out Monday, but ended up coming out Wednesday that same week. Did an excellent job.”

    Fern A.

  • Best experience I've ever had with a plumbing company.

    “Best experience I've ever had with a plumbing company. All the employee I had contact with with were professional, courteous, informative and efficient. The services performed were well done and at a reasonable cost. I will recommend Wickstrom to my friends and family as well as to anyone who contacts me about their service.”

    Rosalie H.

  • Try finding a better experience.

    “From Helen to Kody, Jake and Mason they all made dealing with a water line leak a positive experience through out the whole process. Kody ,Jake and Mason were all knowledgeable, timely,helpful and worked well as a a team. They explained the process,answered questions and put everything back together like it never even happened. I was impressed with their workmanship and customer service. Thank You.”

    M. R.

  • Professional, thorough, and knowledgeable!

    “Thank you, Wickstrom Plumbing for your attention and service to my broken drain pipe problems. From your front line voice Helen who contacted me immediately to your technician, Mike. He was most professional, thorough, and knowledgeable to complete the job. I am a satisfied customer!”

    Sandy W.

  • Great service

    “Chris and Stewart were out today, 8/5. They got our mini splits cleaned out and draining, and wired correctly! Professional guys and did great work! Would highly recommend!”

    Eric

  • This company is awesome!

    “Jake and Cody did a great job for us. Water line was broken, and they were quick, cheerful, and efficient with their work. Helen did a wonderful job with scheduling, and kept us informed of the crew's arrival date and time.”

    Diana P

  • Punctual, Friendly, Knowledgeable

    “Very Positive, Punctual, Called in advance, Friendly, Knowledgeable, Professional, Diagnosed the issue and resolved the problem, and explained the issues involved very clearly, All excellent”

    Michael E.

  • Couldn’t have been better

    “I called Wickstrom after a recommendation from a friend to deal with a leak in my kitchen. The employee was knowledgeable, efficient and polite. Although the access to the pipes involved getting into the crawl space in my downstairs, after assessing the situation, he got to work and took time to fix the old pipes. I couldn’t be more pleased with the quality of the work and the repair expense!”

    Jennifer

  • NA

    “Blake and Stewart were very Pleasant Professional Service people! Quick clean work done quickly at a reasonable price! Mary and I highly recommended this crew! High praise for the scheduling lady also! An all around very professional company to do business with.”

    John & Mary

  • I’ll keep using them

    “I’ve used Wickstrom multiples times. Helen’s always good about keeping me informed about scheduling. The personnel give me a good indication of their repair plans.”

    Sue

  • Professional and informative

    “Blake came out to do an estimate for me. He arrived when scheduled and introduced himself. I explained what I wanted to have done and then left it up to him. He gave me three ways of looking at the project and after reviewing and crunching the numbers gave me the information. He also explained what the project would entail and approximately how long it would take.”

    Thom L

  • Thanks for your Help!

    “Hi! Just wanted to say, "Thank You" to Wickstrom's and particularly to Blake Thormahlen for your prompt service, reasonable prices and for helping us out with plumbing decisions and choices plus the excellent work correcting our multiple problems. (Helen deserves an extra pat on the back for making it all happen!)”

    Elaine Conway

  • These guys are great and interaction with the company was wonderful.

    “I had such a great experience starting with Helen keeping me up to date with who would be coming to look at the leak. Colton showed up and was able to assess the situation and find where to dig. He was very personable and focused on getting the job done. Cody and Jake showed up a little later to help him out and the three of them were able to fix the break and get the water turned on quicker than I thought. When I went out to talk to them they all explained to me what was going on and we’re willing to stop what they were doing to let me know how they fixed it. At the end they had me look at their work and I was very impressed. It looked better than when they have arrived. These guys are great and interaction with the company was wonderful. I would recommend them hands down because of their efficiency, professionalism, and so easy to talk with!”

    Julie R.

  • The work was completed in a professional manner and consideration for us, the home owner.

    “These folks were on time. Knowledgeable. And quick. The work was completed in a professional manner and consideration for us the home owner.”

    David W.

  • Wickstrom Service is TOP SHELF!

    “Wickstrom Service is TOP SHELF! Helen's customer service is second to none. Chris did an excellent job repairing my A/C. Very professional. I would highly recommend them for your A/C needs.”

    Clinton G.

  • Friendly, fast, efficient! Absolutely the BEST!

    “I can't say enough positive about this company. From the initial welcoming phone call with Helen to the timely, professional, and friendly service provided by Chris and Jason, I am completely impressed!”

    Becky Hanks

  • I asked him to install a toilet for me and it was a breeze.

    “Excellent service from Mike and quickly done too. We added on a few more things that needed to be done and it wasn't a problem. So nice to get it all in working order. Mike took the time to explain what he was doing and why. I'm so happy with the service. This is our second call to Wickstrom for outdoor faucet repaired. Love the quality of the faucets installed. I asked him to install a toilet for me and it was a breeze. Fixed the flapper on another and everything went smoothly. Thank you so much.”

    Lu K.

  • Less then an hour later we had a new water heater!

    “My water heater went out on a Friday. Called and spoke with Helen in the office she was amazing! Very friendly and went above and beyond to make sure someone got out to replace the water heater so we would have warm water. The technician, Chance showed up no more than an hour later and explained the process to me and then got to work. Less then an hour later we had a new water heater! The service is amazing and will use them for all my plumbing needs!”

    April B.

  • Thorough and Patient

    “Would give them 5 stars. Colton did a great job with leak detection. Was eager to explain the process and his findings so that we could understand the situation. Kody, Jake and Mason did the repair. They were efficient, clearly explained their findings and recommendations and put things back together nicely.”

    Lee

  • Can't beat these guys!

    “Wickstrom has done several jobs for us in the past year. They are always prompt, courteous, keep us informed of the progress, and take pains to keep things clean and tidy. One job took much more work than expected, yet they kept to the quote they gave us. Their scheduler even made sure that repairs were planned in such a way so as not to spoil a birthday party. Can't beat these guys!”

    Diana P.

  • five stars

    “We had a leak under the kitchen sink, did not know a plumber so, we called Wickstrom plumbing, Helen was very helpful and sent Chris Britt out the next day, Chris was very professional and polite, he repaired the problem and the price was very reasonable "thank you Chris".”

    Joe and Hazel Marez

  • 20061Y02

    “I surveyed seven companies to quote a new HVAC system and found Wickstrom to be the best to work with in terms of price, quality, knowledge, and honesty. I worked with Jason and Austin from Wickstrom. The interaction was professional and there was no pressure to "act immediately" (unlike some of their competitors) or pay several thousand dollars later in costs. In addition, Wickstrom quoted a high-quality two-stage AC unit compared to the other competitors that quoted a single-stage unit in attempt to look more attractive. When some of the other competitors learned that I was no longer interested in their offering they began to offer a lower price which irritated me, that approach is called is "bid shopping" and it's very unethical and proved they were trying to gouge me with their first attempt. I highly recommend Wickstrom Service Co and have since signed up for their maintenance to program to service my current system.”

    Tom C

  • Their equipment skill, safety awareness and expert knowledge got us through unforeseen obstacles

    “5 Star!! The Wickstrom team of Garrett, Chance, Kody, Kam and Max were professional from start to finish. They gave us an estimate, put us on the schedule and met every item promised on TIME! Their equipment skill, safety awareness and expert knowledge got us through unforeseen obstacles. Best of all and by far the most important they worked well as a team, answered all our questions and were a jot to work with. Thanks again for a great job done.”

    Corbeil Family

  • They showed up on time and completed the removal and installation in one day.

    “Wickstrom did a fantastic job replacing my central heating and air conditioning system. Every member of their staff is professional and very knowledgeable. They showed up on time and completed the removal and installation in one day. I am very glad I decided to have Wickstrom perform this installation for me and I highly recommend them.”

    Pete S.

  • Highly recommend

    “Chris was very knowledgeable and professional. He listened to my concerns and needs and very patient when I had him explain things a few times. We were very satisfied with the job done in a timely and professional manner!”

    Mrs Boyd

  • Great Job!

    “Thank you Wickstrom Plumbing! Chance was the first to come to my home to evaluate the water leak in my front yard; Colton came out and located the leak and Kody and Jake repaired the leak. Each one who came out took time to explain what was going on and to answer any questions we had. They were all very knowledgeable and professional and represented Wickstrom Plumbing very well! Kody and Jake did a great job with the excavation and repair! Thank you!”

    Linda L.

  • excellent service

    “Thanks for the excellent service. In a time of crisis you were prompt and friendly : dedicated to completing the work on time. Colton, Chance and Garrett were very competent and professioinal.”

    Tom P

  • Waterline repair

    “Jake and Cody were some the friendliest, most chivalrous and kind hearted people we've ever had the pleasure of doing business with, we thank you from the bottom of our hearts.”

    Daphne

  • The best

    “These guys were out twice to replace the water line under the house. Our water was turned off for a minimal time. When they filled the trench with the dug up dirt, they not only did a great job of smoothing it out, THEY SPREAD GRASS SEED over the dirt. Who does that?! They were all SO polite and kept me informed and included me in their decisions all the way. Jake, Kody, Max, and Mason-------2nd to none!”

    Judy Helm

  • Thanks!

    “Had a plugged up john. Blake came out the next morning and efficiently unplugged it with a minimal amount of fuss. Good guy. Good service.”

    Joyce S

  • Extremely Pleased

    “After using two other plumbing companies in the area, knowing I was price gouged, now extremely pleased w/Wickstrom Plumber/ Blake for excellent service, under an hour and charge was much more reasonable! As a retiree coming from IN in August I'm ready to go back d/t the extremely high cost of contractor services in this area especially for senior citizens.”

    Pat P.

  • Saved me from another basement backup flood!

    “Came within 1 hour of my call, very friendly, expert, and efficient. Safely cleaned out complex exterior drain pipe system, removing blocks and restoring free flow. Saved me from another basement backup flood!”

    Peter B.

  • Best Plumbing and HVAC company

    “We found ourselves without hot water. Called our favorite plumbing company, Wickstrom. Blake came the next day, troubleshooted the problem, made the repairs to the water heater and we had hot water again. Thanks, Blake. Wickstrom is the best for plumbing and HVAC. We highly recommend them.”

    Don & Carol Raymer

  • Your guys took ownership and got it finished, low maintenance and worry-free.

    “Quick to respond and quick to make the repairs. Your company had to repair work done by another company and I’m now confident it was done right. Your guys took ownership and got it finished, low maintenance and worry-free.”

    Chris C.

  • This is the second time you have helped me and both times the work has been excellent.

    “I was very pleased with the service I got. The young man was very friendly,kind and professional (give him a raise) This is the second time you have helped me and both times the work has been excellent. Thank you, You are my go-to guys”

    Sue A.

  • Quality Service

    “Garrett, Jake, Kody, Max, Colton and Joe did an outstanding job of repairing the main water line to our home. The team was professional, proficient and provided updates throughout the project. Thank you for a job well done!”

    Great professional service

  • They secured all permits, arranged for inspections, and did quality work in a timely manner.

    “Excellent service from the folks at Wickstrom Plumbing! Called several companies to have my line connected to the city sewer after my septic tank failed. All of them were either too busy, didn't want to do it, or gave me the runaround. Called Wisktrom and they happily came in 2 days. They secured all permits, arranged for inspections, and did quality work in a timely manner. They seem to want my business and will do it in a professional and courtesy way. Thanks, Wickstrom Plumbing. You guys are the best!”

    Joaquin W.

  • I like how they clean up the property.

    “Both Jake & Kody are professional but also friendly. I appreciate how respectful they are of their customers & how thorough they are with explanations. I like how they clean up the property.”

    Jinx M

  • “Competent, efficient”

    “Jake had my deep exterior water line dug up, patched, and back filled in a matter of hours. His skills in getting the excavator into a tight spot without any extra damage didn’t go unnoticed. I Couldn’t have asked for any more.”

    GR

  • Jake was great!

    “Jake came to our home to give us a quote. He was courteous and helpful even giving us recommendations and options. When given our approval, he promptly repaired our plumbing, being quick and clean (he made sure he protected our floors every time he went outside for parts). This was during the state mandated shelter in place but he continued to work and complete the job. He was very professional and friendly. I recommend Jake highly.”

    Jim

  • Awesome service and quick to fix the problem

    “Kody & Chance arrived and were able to patch with compression fitting. Left hole open to dry. Awesome service and quick to fix the problem once they arrived made my whole week, Give those men a raise. Thank you, thank you!”

    Wendy R.

  • Great people

    “Wickstrom Service is a very prompt company and take good care of their customers ;)”

    Kendri L.

  • Superb workmanship all around, not to mention the cleanup; came back the next morning to finish up; we would certainly use them again!

    “Called for servicing and Helen sent Todd and Jared out on Feb. 1 at 8:30 am; they spent the whole day working on the problem. The job entailed more than what we anticipated, but the guys did a great job. In addition they called the city who confirmed the main sewer line was blocked. Under a $1000, but ended up costing much more because of the time and work involved plus a new toilet was installed. Superb workmanship all around, not to mention the cleanup; came back the next morning to finish up; we would certainly use them again!”

    John W.

  • Polite & Efficient Crew

    “Thanks so much for the quick work and explaining the repair and making sure everything was cleaned up. Appreciate the polite & efficient crew.”

    Natalie L.

  • Fantastic!

    “Wonderful, fast, and friendly service. Our air conditioner went out in the middle of a hot day. We were able to get someone out the next day. The guys who came out were great! They figured out the problem and fixed it quickly. We will definitely keep doing business here! Thank you!!”

    Nichole

  • Best crew in town

    “Thanks for the amazing, efficient, and friendly service yesterday. The crew(Kody,Max,Joseph&Stewart) were the absolute best!”

    Williams household

  • Excellent Customer Service !

    “With Boise area expected to hit 100s starting this weekend (08/16/2020), Jason came-over on his day-off (weekend) and fixed our A/C. It was an interesting mix-up on which house to go to, but when they say they will be there - they will be there, guaranteed! Outstanding Customer Service! 5-stars!!!”

    DennisB

  • I will use this company again

    “Blake showed up on time, was very courteous and professional. I thought the prices were reasonable. I will use this company again.”

    Great Service

  • Plumbing

    “Max and Kody came to repair a water line in our front yard. They were very professional and did a great job.”

    Brian

  • Wow! What a first-class service.

    “When we experienced a break in our outside water line a few weeks ago, our insurance company required us to use Wickstrom Service Co. to do the repair. And we are so very pleased they did. Needless to say, we were a bit stressed out over this, but when we called Helen, she took care of us immediately. Colton came out within an hour that afternoon to evaluate the situation, and returned with Jake promptly at 8:00 the next morning to start the digging and repair. By 1:00 pm the work was finished and our yard restored to its former self, not showing even a trace of any evidence that it had been dug up earlier. Wow! What a first- class service. Helen, Colton and Jake, thank you again for turning a stressful situation into a pleasant experience."”

    Randy and Monika R.

  • Thanks Guys!

    “Joe, Jake, and Kody responded to our leaking water line. They stopped by to introduce themselves prior to fixing our leak. They came back the next day and fixed our line. Appreciate all 3 of them.”

    N/A

  • Down Home Honesty!!!!!!

    “First of all - Helen leaves a great first impression when she answers the phone. She is friendly and personable and by the time we were done scheduling an appointment I was ready to invite her for coffee!! Blake came out to unclog my bathtub, but discovered the problem was simply a stuck stopper. He adjusted that for me - and WhaLaa - the tub now drains!!! While he was here I also asked him to look at my sink/disposal as it was backing up as well. He willingly took the extra time to look at that and gave me several different options for a fix. He graciously answered all my questions, gave me a bunch of options and never once did I feel any high pressure sales pitch from him. He was highly professional, super friendly and clean. I will definitely keep Wickstrom Service Co on speed-dial as I will certainly need them again!!!”

    Tammie

  • Thanks for making what could have been a frustrating experience, very easy!

    “From start to finish, Wickstrom was responsive, professional, understanding and friendly. Thank you Chance and Helen! I had a difficult (expensive) job on a short timeline and they came through. They honored their original bid price and worked well with my warranty company. Thanks for making what could have been a frustrating experience, very easy!”

    Bryon K.

  • Fast, Complete, Very Good at Communicating

    “Awesome Job! Fast, Complete and very good at communicating. Give the boys a raise.”

    Wendy R

  • The two young men that came to do the work were very professional.

    “The two young men that came to do the work were very professional. They kept me updated on what they were doing. Everything was put back the way it was when they started. They were very knowledgeable in their jobs. Very Nice.”

    Karen Peterson

  • *****

    “Wickstrom service is a great company. Had Chris and Stewart here to fix some stuff for us and they let us know before hand what the cost would be and showed us when done. Everything turned out great!”

    Jessica

  • Headache gone!!!

    “We have water!! I mean water in the house again. Not a swimming pool in our front yard!!!! Thanks again Jake, Kody and Max!!!”

    Bret

  • I highly recommend Wickstrom Heating and Plumbing for their superior customer service and knowledge of heating and cooling systems.

    “Wickstroms provided us with excellent and expedient service. Helen, the dispatcher, was very kind and accommodated our busy schedule and then kept me apprised as to the arrival of the technician. Our technician, Chris, went above and beyond what was necessary to make sure all of our issues were dealt with and explained thoroughly. I highly recommend Wickstrom Heating and Plumbing for their superior customer service and knowledge of heating and cooling systems.”

    Lori K.

  • Main water leak

    “I was very upset at the thought of my lawn being dug up to fix the leak. Both of the men (Max and Cody) were really amazing. They put me at ease and they did a fabulous job. They couldn't have been more kind and caring about me and the situation. They fixed the leak and put the lawn back so that it looks great. I highly recommend this company if they train and hire people like these two men. Thanks so much!”

    Marsha

  • Quick Response, Friendly, Easy to talk to repair person

    “Noticed air conditioner was not work, 80 degrees in the front room, call Wickstrom, quick response, friendly easy to talk to repair person ( Jason), Thank you for your service.”

    D.R.

  • Everything a technician should be

    “Chris Britt was everything a technician should be - polite, interested in performing his job. He cleaned, adjusted my gas fireplace. I had shut it off completely because it was not producing an unrealistic and feeble flames. I was unaware that it had two vents for the heat. Now, I am a happy camper, even if I am not able to roast marshmallows!”

    Wickstrom Heating and plumbing

  • Valued Team

    “I see Wickstrom all over the area and they come highly suggested when browsing different treasure valley groups like Nextdoor, etc.”

    Patsy G.

  • Wickstrom was refreshing to work with after numerous other plumbers

    “Wickstrom was refreshing to work with after numerous other plumbers. They were thorough in their assessment of my plumbing problems. They were very helpful in dealing with Homeserve to get the work done accurately and timely. I have and will recommend Wickstrom to friends and family”

    Judy H.

  • Great & honest company

    “These guys were fantastic right from the start. They replied to my inquiry within a few hours. They continued to keep me informed at all stages of planning and execution. I met their team and watched them work. The team did a great job and I earnestly recommend them to anyone needing their services.”

    Greg Y